GrokBot Contacts Privacy Policy
Last updated: 9 November 2026
Who operates this app
GrokBot Contacts is a private contact-management integration operated by Ben Barr for Goulburn Computer Medic (GCM), Goulburn NSW, Australia. It is not a public sign-up service, an official Grok Bot platform website, or a Google product.
This policy describes the integration's use of contact information. For GCM's other business and website activities, see the GCM Privacy Policy.
Information accessed
With the Google account holder's permission, the app uses the Google People API and Google Contacts permission to read and manage contacts in the connected account. This permission is not restricted to the GCM label.
The sync reads the contact list to match existing records and avoid duplicates, including contacts that do not have the GCM label. Fields requested include names, phone numbers, email addresses, postal addresses, organisations, group memberships, contact notes and technical metadata. The retrieved fields may also be included in local backups, even when not needed for a particular match.
The integration also reads Square customer records and Mobile Message contact records to identify missing contacts and avoid duplicates. It keeps authorisation credentials needed to access these services. It does not use the Google Contacts permission to access Gmail messages or Google Calendar events.
How information is used
Square is the customer source for the scheduled sync. Missing Square customer contacts are added to Google Contacts with the GCM label, using their name and available phone number, email address and postal address.
For existing Google contacts carrying the GCM label, names and Australian mobile numbers may be added to Mobile Message's contact list to support GCM's customer communications. Newly imported Square customers with mobile numbers may be added there in the same run.
The scheduled sync does not write Google contacts into Square, automatically rename or delete existing contacts, or send SMS messages. Separate contact-maintenance tasks may make changes authorised by Ben.
Contact information is also used for matching, checking discrepancies, troubleshooting and recovering from mistakes. We do not sell this information or use it for third-party marketing.
Services handling information
- Google stores the connected Google Contacts and processes authorised contact requests.
- Square provides the customer records used by this sync. The sync does not send Google contact records to Square.
- Mobile Message receives the names and mobile numbers described above for GCM's SMS contact list; it does not receive the full Google address book through this sync.
- The automation environment and its service providers process and store the records needed to run the integration, including working copies, logs and backups.
These services operate under their own terms and privacy policies. Some service providers may process or store information outside Australia.
Storage, retention and protection
Contact information is stored in the connected services and in the automation environment. Local material can include contact snapshots, working files, review records, exports and operational logs. Logs may include contact names, identifiers, email addresses or error details; some phone numbers are masked, but not all stored contact information is anonymised.
The scheduled sync keeps the latest eight of its own full-run backup snapshots, replacing older snapshots when subsequent runs occur. This is a run-count limit, not an eight-day or eight-week expiry. Other exports, historical backups, working files and logs do not have a fixed automatic deletion period in the current integration.
The sync uses HTTPS for requests to the service APIs and restrictive local file permissions for its newly created files. These measures do not guarantee complete security. Information already held by Google, Square or Mobile Message remains subject to those services' retention arrangements and GCM's business record-keeping requirements.
Stopping access and requesting deletion
The Google account holder can remove GrokBot Contacts from their Google Account connections to stop its future authorised Google access. Removing permission does not automatically delete contacts already created, records copied to Mobile Message, or stored logs and backups.
To request access, correction or deletion of your information, email admin@goulburncomputermedic.com.au with the subject GrokBot Contacts privacy request and enough information to identify the relevant contact. Do not send passwords, access tokens or other credentials. We may need to confirm your identity. We will review the relevant live records and retained copies; some business records may need to be retained for legal reasons. GCM's general privacy policy also explains its request and complaint process.
Updates and contact
This page will be updated if the integration's data practices change. Privacy enquiries: admin@goulburncomputermedic.com.au.